FAQ

What are the advantages of booking ticket online with HOHO Bus?

1.Peace of Mind - Avoid last minute rush. 2.Save Time -Skip the Line at Counter. 3.Comfort- Get confirmation of your booking from the comfort of Home. 4.Instant SMS Confirmation on Mobile. 5.No Print out required- Show SMS & photo id to board the Bus. 6.Tickets can be rescheduled in case of change of dates. 7.Get special *discounts only if you booked online. *conditions apply

Can you explain me what is "Hop On Hop Off"?

What Hop on Hop Off Bus does is that it allows you to visit the best tourist places in Delhi without worrying about missing your bus. Bus service is available at a regular frequency. Once you board these buses you can get down at the tourist attractions you like to see. The best part is that you can see places at your own pace. To go to the next stop simply take the next bus.

Till what time your telephone lines are open (customer care)?

Customer care telephone lines are open from morning 8:30 am to 9 pm (IST). After 9, You can leave an enquiry or mail us at customercare@hohodelhi.com, rest assured it will be responded within 24 hrs.

Why HOHO Bus is the Best Way to See Delhi?

With a fleet of bus available and the option of hopping off and hopping on on any bus at any destinations in a single day, HOHO Bus is definitely the best option for sightseeing tour in Delhi especially if you are from overseas or Indian traveling to Delhi from other states. It saves you from wasting time bargaining for prices with cab drivers, figuring out the directions to the site and without being fleeced by the touts. 1. Delhi Tourism's Official Sightseeing Bus Service 2. See 20 + Exciting Delhi Attractions 3. Hop On Hop Off Concept - Freedom to see places of your choice at your own pace 4. Trusted by over 130,000 happy travelers 5. On Board Entertaining and knowledgeable Guide 6. Low Floor - AC Bus 7. Save Time & Money - No more parking costs, negotiation with touts. 8. Large Windows - For Amazing Panoramic View 9. Dedicated - Customer Care support 10. GPS Enabled Buses 11. FREE Change of Guard Ceremony at President House (Saturday) 12. Pick and Drop Facility available for a Group of 10 or more. Charges applicable. 13. Best Value for Money

Do you provide pick and drop facility?

Pick and Drop facility can be availed. Extra charges applicable. For Group of 10 or more. T&C Apply.

Is it possible to book tickets just before journey (delhi by evening) or advance booking required?

For Delhi by Evening, advance booking is required. You can avail this tour on weekends. For booking please contact customer care.

Will we get seat number or confirm seat upon booking online & Is child also will get seat?

Once you book your seats online, your travel gets confirmed with HOHO Bus for that day. Seats are on the basis of first come-first serve basis. Buses are available at a regular frequency at each HOHO bus stop.

If I book Delhi sightseeing 2 days ticket  on Sunday than can I use the same ticket for Tuesday?

Yes,Monday most of the monuments and museums are closed hence, hoho bus do not operate on Monday. A Red + Green Ticket in this case can be utilized on Sunday and Tuesday.

I am not able to book 2 days sightseeing tour for Sunday?

We apologize for the inconvenience caused, due to technical reason you are not able to book it, we are working on it. Solution: Please book the ticket for Saturday and email us the PNR at customercare@hohodelhi.com and we will confirm it for Sunday.

Can I utilise Delhi Sightseeing two days ticket on any day of my choice?

Yes you can! Just let our customer care know about the travel dates. They will do the needful/ Please note: The travel dates should be within 15 days of the date of travel mentioned on the ticket.

What are the places covered in the HOHO Bus tour?

The New HOHO route now covers more places than before. Explore more than 20 tourist spots with HOHO Bus To get the details of places please check Delhi Sightseeing.

How many tourist places can be visited in one day. Which Sightseeing option is better for me one day or two days?

If you have only a day for Delhi Sightseeing, it would be best to choose one day sightseeing tour. You can easily visit 7-8 places in one day and rest of the remaining places out of 20 can be seen from outside. We strongly recommend to go for If you have two days -you can comfortably see all the 19+ places, that too at your own pace.

Can Red+Green route be covered in one day?

Red+Green route has more than 19 places to experience and explore. We strongly recommend that you spend 2 days to see all the places. At the same time, if you have one day for sightseeing then you can buy Red+Green route with 1 day validity. Please call or email customer care for booking customercare@hohodelhi.com

Do you provide Guide to go along with us inside the monuments?

No, However On board Guides or Guest Relation Executive (GRE) would provide live commentary for all the tourist spots

Do You Provide food during the tour?

HOHO Ticket does not include food. You can choose to bring your own food or try out some of the fascinating and delicious Delhi Food available near HOHO Bus Spots. Our Guides will help you with the directions, don't worry!

Do you provide Entry tickets to monuments, and are they chargeable?

Great News! Now skip the line at ASI heritage monuments, Get FREE entry tickets to Red Fort, Humayun's Tomb and Qutab Minar( Only for Domestic Tourists)

Do You also provide entry tickets to Museums?

No, but we look forward to your feedback.feedback@hohodelhi.com

I am from foreign origin, do you provide entry tickets to the monuments?

Absolutely, Save Time - Skip the Line, avail entry tickets to ASI Heritage monuments at Rs 250 per entry ticket from HOHO Center. Note: Entry tickets for the heritage monuments can only be availed from HOHO Center, Baba Kharak Singh Marg.

Is Entry to Dilli Haat Free for the HOHO Passengers?

Absolutely !

Are You Open on Monday?

No, Monday we are closed

Are you open on special holidays and Festivals?

We are open on most of the Festival Except: Diwali, Holi, 26 Jan, 15 August and Election day (Delhi)

What is the price of HOHO Ticket?

It depends on the route you choose, please refer the price page below: Price Table Child height up to 3 feet – Half Ticket, infants – No Charge.

What time the HOHO bus tour starts?

HOHO Bus starts at 8:30 am from HOHO Center, Baba Kharak Singh Marg. You can also start from other HOHO stops, for timings please refer Bus Timings

How much time you provide at each spot for sightseeing?

You are free to explore places at your own pace and spend as much time you want to. To go to the next spot, you can take any HOHO Bus which come at the designated HOHO Bus stops at a frequency of 45 mins and 60 mins in Red and Green route respectively.

What time the tour ends?

Tour ends around 6:00 pm. However,you are free to start and end your tour as per your own convenience.

What is the duration of the tour?

HOHO Buses ply from morning 8:30 am to 6:00 pm. You have 9-10 Hrs for Delhi sightseeing.

From where can I board the HOHO Bus?

HOHO Information Center, Baba Kharak Singh Marg, Opposite Hanuman Temple, Connaught Place, New Delhi-110001 Please refer Locate HOHO Bus stop

Is it compulsory to start the tour from HOHO Center, Baba Khark Singh Marg or can I board from any of the HOHO Bus Stop?

No, its not at all compulsory. You have the comfort of boarding the bus from the nearest boarding point from your place of stay. For instance, if you are staying near Nizammudin railway station you can go to the nearest boarding point i.e Humayun to start your tour. Please make sure that the boarding point of your choice also falls on the route of your choice. Please refer Locate HOHO Bus stop

How to locate HOHO Bus Stop? Can You help me with the nearest HOHO Stop from my place?

hoho bus locatorLook for Red/Green color HOHO Sign boards installed at the various HOHO Bus Stops .Please note 5 stops do not have signage - Red Fort, Humayun Tomb, Jantar Mantar, Feroz shah Kotla Fort, Old Fort (Purana Qila). Refer HOHO Bus stop Locator. In case of any doubt, feel free to contact our customer care at 011-40940000 or mail at customercare@hohodelhi.com

Can you tell me the nearest HOHO Bus stop from Airport?

The nearest HOHO bus stop in HOHO center, Baba Kharak Singh Marg. The easiest way to reach there is to take Expressway Metro as shown below 1. Take a Metro from Terminal 3 , Indira Gandhi Airport 2. To Shivaji Stadium , Orange line 3. HOHO Office at stone throw distance. 4. Total Time: 35 mins

Can you tell me the nearest HOHO Bus stop from New Delhi Railway Station, Paharganj?

The nearest HOHO bus stop is HOHO center, Baba Kharak Singh Marg. The easiest way to reach there is to take Expressway Metro as shown below 1. Take Metro from New Delhi Metro station 2. To Shivaji Stadium ( Orange Line) 3. HOHO Office is diagonally opposite . 4. Total Time: 15 mins OR Take an Auto/Tuk-Tuk , Time - 10 mins

What is the nearest HOHO Bus stop from Nizammudin Station?

The nearest HOHO bus stop is Humayun Tomb. 10 mins by Tuk-Tuk Auto. Buses are available from 9:45 am

What payment options do I have ?

  • Credit Card
  • Debit Card
  • Net Banking
  • Pay U Money

I do not carry a debit/credit card. Can I still book a ticket?

Sure you can. You can call us and book your bus ticket over the phone.

While booking payment got deducted but I did not get my Ticket No, please help?

In such cases simply contact our customer care with your name, mobile no, route, email id and date of booking.

What is your cancellation policy?

Schedule Time Cancellation Charges
Within 24 hrs. of Journey date No Refund
Before 24 hrs. of Journey date 10%

 

How can I cancel my ticket online?

You need to click on the cancellation link provided on our home page. Enter your ticket number and the  mobile number t hat was provided at the time of booking and click on cancel ticket.

Terms & Conditions

1) Guests purchasing tickets on the company website is required to carry the E-ticket/SMS and a photo id and present to the HOHO BUS staff at the Guest’s Preferred Boarding Point. 2) The HOHO Bus ticket entitles the Passenger to use the HOHO Bus services during the operational hours of the Travel Day & Date 3) The Passenger/s must keep their ticket/s safe. Passengers found traveling without a valid Ticket will be charged the full ticket price for a replacement ticket. 4) Children must be accompanied by an adult at all times. 5) The Company reserves the right to deviate from the route of the service in the event of traffic jam/traffic diversions, public rallies, riots, rain effected diversions, VVIP movements or such other similar incidences beyond the control of the management. It is further clarified that the Company will not be liable to refund the ticket amount in any such case and hence such claims will not be entertained. 6) The Company reserves the right to deviate from the route of a service in the event of traffic jams or for circumstance beyond the Company's control. 7) Please take care of all personal property. The Company is not responsible for any loss of goods of property of the Passengers. 8) The company will not be liable for any loss, damage, delay, inconvenience, direct or consequential loss, however caused, unless due to negligence by the company, in which case our liability is limited for damage to a maximum of the refund of the ticket price. 9) Tickets purchased from HOHO bus Agents, Resellers, Distributors will have to be approached for all such query pertaining to the ticket purchase or refund reschedule request 10) The Company reserves the right to De-board the Passenger if his/her conduct is deemed is to be offensive or if the behavior constitutes a risk to the safety of the passenger. 11) Passengers boarding from the start point are requested to report minimum 15 minutes prior to the scheduled departure. 12) No refund will be made if the guests who do not report on time at the pick up point for whatsoever reason and no refund will be made in such case. 13) Request for refund against ticket amount will not be applicable for no show by Passengers at the preferred boarding point 14) Smoking, consumption of alcohol, carrying contraband and explosive articles is strictly prohibited on the bus. 15) The Company will have no liability in case of cancellation of tour due to reasons beyond the control of the Company. 16) The Company, its Directors, its Management and its agents accept no liability whatsoever for any loss, damage, or injury suffered or arising from any negligence, acts, omission, faults or defaults howsoever caused. 17) All disputes are subject to exclusive jurisdiction of the courts at Delhi only. 18) In case of combined ticket (Red Plus Green - 2 days), the ticket is valid only when used in successive days. 19) The ticket is to be retained till the end of the tour days and to be shown on demand before boarding the HOHO BUS. 20) Children up to 1 year are allowed to travel free. For children up to 3 feet height, child fare will be charged. For children above 3 feet height, adult fare will be charged. 21) Any ticket purchased after 12 noon from counter, on board will be valid for 24 Hours. In case ticket is purchased from website, agent – the validity of the ticket will be 24 hrs from the start of the tour 22) No refund will be entertained in case of discount or promotional offers. In certain cases, management can consider request for reschedule. 23) Same day cancellation – No refund. 24) Criteria for child – up to 3 ft height 25) Nationality claims can only be verified by valid Government photo id.